One of the aspects that makes business analysis work so interesting is the range and nature of business change projects. The business systems investigated and the approaches required to conduct the business analysis work can be very varied. Within different project contexts, business analysts may need to adapt the activities they carry out and select which techniques they should apply. They may also need to engage with and influence stakeholders who hold views that differ considerably.
This variety is reflected in the Business Analysis Service Framework, what include:
- Situation investigation and problem analysis
- Feasibility assessment and business case development
- Business process improvement
- Requirements definition
- Business acceptance testing
- Business change deployment
The role of a business analyst in these services
Activities of the business analytist:
Activities of the business analytist:
Activities of the business analytist:
Activities of the business analytist:
Activities of the business analytist:
Activities of the business analytist:
Stakeholder engagement
Every business change initiative has an impact on many individuals and business areas and, among those affected, there are likely to be different levels of interest and power regarding the changes. There may be a direct impact on some stakeholders while others may be affected only indirectly. Some stakeholders may hold strong views on why problems exist and where the focus of a business change initiative should lie. Others may be less concerned. Some individuals have clear opinions on how the systems and working practices should be changed. Others believe strongly in the importance of maintaining the status quo. Sometimes, stakeholders are able to influence the changes but it is often the case that organisations enforce regulations, impose constraints or set specific objectives for a change initiative.
Activities of the business analytist:
