Bratislava/Prague, February 2026 – OMNICOM, an expert team of consultants for ITSM/ESM processes and tools, is expanding into the Czech Republic and opening a branch in Prague. The goal is to be closer to Czech…
For professionals and organizations who have invested years in ITIL v3 or ITIL 4, one of the most important aspects of ITIL 5 is its commitment to protecting your past investments. Your existing certifications and…
The Foundation: Your Entry Point Every journey in the ITIL 5 scheme begins with the ITIL Foundation. This module provides a shared language and introduces the Unified Digital Product and Service Lifecycle, establishing a common…
Empowering Your Digital Journey: Why OMNICOM is Leading the Way with ITIL® 5 At OMNICOM, we’ve always believed that technology should empower people. As the digital landscape undergoes its most significant transformation yet, we are…
The itSMF Czech Republic conference is celebrating its 20th anniversary this year and brings the theme “The Power of Change”- about how to drive change in a meaningful, sustainable way, with a strong focus on…
Service Mapping – From Data to Clarity Do you truly have visibility into your IT infrastructure, or just a large amount of data without context? Service Mapping—mapping services, their relationships, and dependencies—is the key to…
As a premium implementation partner of Xurrent (formerly 4me), OMNICOM is proud to share another successful implementation story – this time with Slovenské elektrárne, a.s (SEAS). We deployed Xurrent at SEAS in just five months,…
Great IT news to announce 😊 OMNICOM is a Gold Partner of the itSMF Czech Republic Conference. We are pleased to support the 20th anniversary edition of this conference in our neighboring Czech Republic. As…
The new GLPI 11 release comes with many new and powerful features. Let’s explore the main changes together. Creating custom assets The combination of the Generic Object and Fields plugins has been merged and redesigned…
On October 22–23, 2025, the 19th annual itSMF Slovakia conference titled “Inspire Together 2025” took place in Bratislava at the Lindner Hotel Gallery Central, where we proudly participated as a platinum partner. The conference featured…
OMNICOM’s latest training – Foundations of Generative Artificial Intelligence – delivers a practical, clear, and up-to-date overview of what AI can do today and how to use it at work. You’ll gain clarity on which…
We would like to inform our customers about the planned migration of the GLPI system to version 11, which will take place gradually in both Public Cloud and Private Cloud environments. The goal is to…
