ITIL
ITIL
From the co-authors of the ITIL®4 Practices
Miroslav Hlohovský, is the co-author of ITIL®4 Practices. He worked on two publications: Service Desk Practice Guide and Service Request Management Practice Guide.
“We are pleased to have been able to participate directly in the preparation of the new version of ITIL®4 and thus have the opportunity to contribute to the future of service management.”
Miroslav Hlohovský, CEO OMNICOM and co-author of ITIL®4 Practices
The ITIL® trainings offered are accredited by PeopleCert and provided by an accredited training provider (ATO) OMNICOM s.r.o.
