Improve your

ITSM with AI

How 4me uses AI for better and more efficient
IT service delivery.

Events and Courses


Our services

Courses & Certificates

Public and inhouse courses and workshops in the field of IT & management best practices.

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We help digitally transform organizations and create new digital services and products.

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ITSM / ESM Tools

We are implementing the best tools, taking into account the customer’s environment and needs.

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Our knowledge

Service Management

Educate yourselves and acquire skills, advice, experience and best practices collected from numerous companies truly successful in the field of IT.

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Project Management

One of the most well-known and most easily scalable approaches for project management, not only in IT. Learn how to lead a project accordng to PRINCE2® and deliver it completely on time and within the agreed budget.

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DevOps is a term explaining Development and Operation, which represent the whole value chain of a service from development to operation.

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Agility introduces the change in the approach of managing a company, especially in software development. It focuses on constant improvement, flexibility of fulfilling commitments and transparent monitoring of costs.

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Digital Transformation

In this part we prepared for you a look on the basic terms, principles and best practices used in the field of Digital Transformation. Take a look with us into the age of Digital Transformation…

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Lean IT

Lean will show you how you can do more in a shorter period of time, with less effort, easier and save on costs at the same time. We will guide you through principles and techniques for systematic elimination of waste, while delivering to the customer exactly what he needs.

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Business Analysis

Businesses often cannot speak the technical language of IT and SW developers, on the other hand developers are not ready to understand the needs and requirements of business. This problem led to the creation of business analytic role.

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ISO 20000

Would you like to learn about the international standard system for managing IT services? We will introduce you to the standard structure, processes and recommended approaches for implementing service management system according to the standards.

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Even during the design of the solution and its implementation, we perceived the positive and professional approach of the project team. We are currently in the phase of post-implementation support and continue to work together to improve the tool. We are extremely satisfied with the supplier.
Head of IT transformation program City Košice
We chose OMNICOM because of their experience and their professional looking first impression. Our choice has paid off because we got to implement the ITSM tool with great success, with guidance at every step. We will continue the collaboration with OMNICOM to improve what we have built.

Ciprian Mic
IT Service Delivery Manager

Thanks to OMNICOM help with service request automation, we significantly speed up the request processing and make whole process much transparent.

Ivan Mazan
CIO at Nafta a.s.

The whole project was a success. The collaboration with 4me and local support via OMNICOM worked very well. The whole process was focused, quick, agile, and with total quality management. We are very pleased with the outcome.

Karina Rybarova
Head of IT Governance & IT Process Manager

The simulation offered valuable hands-on experience in fast changing environment. It led you to consider impact of your action before you implement and the most importance showed the power of communication that is key. It was an empowering team building. Thank you Omnicom team, very likeable and fun.

Veronika Tomcakova
Senior Manager, Human Resources CEE/Italy/Greece v Spin Master