Today, we’re going to talk about the new features that GLPI introduced in 2023. GLPI, an open-source IT Service Management software, has always been at the forefront of innovation, and 2023 was no exception. GLPI…
In November 2023, OMNICOM became a partner of Lansweeper. Lansweeper serves as a provider of IT Asset Management platforms, aiding businesses in enhancing their comprehension, control, and safeguarding of IT devices and networks. The platform…
GLPI Partners’ Day 2023 was a global gathering held on October 27th in Paris, bringing together over 60 partner representatives from 18 countries. Hosted on the Seine River, the event provided a picturesque backdrop for…
The ITIL4 Master certificate declares that its holder has all the necessary knowledge acquired through extensive training and demanding certification from the entire range of ITIL competencies. This qualification level represents a significant achievement for…
As every year, OMNICOM is a platinum partner of the annual itSMF Slovakia conference called ReConnect 2023. You can look forward to the conference on the 8th of the November 2023, and we will meet…
Increase the maturity of your IT Service management through the measurement of your IT services. The webinar will introduce possibilities how GLPI can support service level management and also what are basic options for GLPI…
Project background: The city of Košice had an ambitious IT infrastructure transformation program in place, which included several IT projects, one of which was the Service Desk project. The main objective of the Service Desk…
4me, a leading IT service management (ITSM) platform, has earned high praise from customers and industry experts alike. With its innovative approach to IT service delivery, 4me has established itself as a top choice for…
OMNICOM as a premium implementation partner of Xurrent proudly presents another successful implementation story, this time for the company NAFTA. Project backgroundNAFTA a.s. is an international company with extensive experience in natural gas storage and…
In a move to better facilitate smooth workflow automation across enterprises and easy integration with third-party systems, 4me has teamed up with leading iPaaS (Enterprise Integration Platform as a Service) vendor Workato to introduce the 4me Workflow Automator. …
DevOps, SRE, Agile and Value Stream Management are common process frameworks and are considered best practices for continual improvement. These frameworks are often based on Lean management principles used by organizations today. The adoption of…
PeopleCert supports the excellence of its candidates in the labor market with the help of its Continuing Professional Development (CPD) program. “We want to support the professional development of our candidates and bring them up-to-date…
