GigaOm Radar 2026
An independent view of ITSM tools – GigaOm Radar 2026 – finally delivers what the market has been missing For years, one of the biggest gaps in the IT Service Management (ITSM) space has been…
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Xurrent Implementation at Slovenské elektrárne in 5 Months
As a premium implementation partner of Xurrent (formerly 4me), OMNICOM is proud to share another successful implementation story – this time with Slovenské elektrárne, a.s (SEAS). We deployed Xurrent at SEAS in just five months,…
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Sera AI: A New Era of Service Management
AI as an Integral Part of the Platform Xurrent recently introduced Sera AI – an advanced “AI fabric” deeply embedded into the platform, delivering real-time automation, intelligent ticket management, and contextual support. AI is not…
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We have implemented Xurrent at Slovenské elektrárne
Over the past month, we successfully completed the implementation of the Xurrent ITSM platform for our important customer, Slovenské elektrárne. After five months of intensive work, we went live in June, launching an ICT Service…
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We are expanding our product portfolio with Zenduty!
Our partner company Xurrent has recently acquired Zenduty. This move represents a significant expansion of OMNICOM’s product portfolio. Zenduty, a leader in incident management and alerting, has made a name for itself with its solution…
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Overview of Xurrent’s AI Features
The Xurrent platform is an enterprise service management platform that aligns human resources, devices, finances, marketing, and IT, supporting unified, scalable operations for business growth. Xurrent has strategically decided to invest in secure artificial intelligence…
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4me in now Xurrent
The leading software platform to support service management and business digitalization, formerly known as 4me™, has rebranded. What changes, apart from the new name, does it bring? Xurrent is transforming the way IT and other…
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4me AI in ITSM
Artificial intelligence (AI) is being assigned a key role in the future of ITSM. It is beyond doubt that AI is becoming an essential element for improving efficiency and providing better customer support. In this…
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4me is transforming IT Service Management – The Voice of the Customer
4me, a leading IT service management (ITSM) platform, has earned high praise from customers and industry experts alike. With its innovative approach to IT service delivery, 4me has established itself as a top choice for…
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NAFTA Unifies IT Services on One Future-Proof Platform
OMNICOM as a premium implementation partner of Xurrent proudly presents another successful implementation story, this time for the company NAFTA. Project backgroundNAFTA a.s. is an international company with extensive experience in natural gas storage and…
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4me Workflow Automator
In a move to better facilitate smooth workflow automation across enterprises and easy integration with third-party systems, 4me has teamed up with leading iPaaS (Enterprise Integration Platform as a Service) vendor Workato to introduce the 4me Workflow Automator. …
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Refresh Your ITSM and Take Back Control!
Time to Hit Refresh on your ITSM! Join our Panel Discussion on April 20 to find out why. Is there general disillusionment with your existing IT service management (ITSM) solution? Time to review! How many…
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