The next generation of ITIL is here. And OMNICOM brings the Slovak market a complete learning journey – from the first introduction to ITIL 5 through to advanced professional modules.
ITIL evolves alongside the changing world of technology, digital products and services. ITIL (Version 5) brings a more modern approach to managing digital products and services, with a stronger focus on value creation, user and customer experience, transformation, and operating in an environment significantly shaped by artificial intelligence.
As a PeopleCert Accredited Training Organization (ATO), OMNICOM brings Slovak professionals the portfolio of currently available ITIL 5 training courses. Whether you are new to ITIL or have years of experience with ITIL 4 or earlier versions, there is a learning path for you.
The latest version of ITIL offers a broader perspective on how organizations create value through digital products and services. ITIL 5 is designed for a world where technology, business, customer experience, agility, transformation and artificial intelligence increasingly come together.
For professionals, this also means greater flexibility in shaping their development around their role and career ambitions. After Foundation, the learning journey expands into the professional streams of Practice Manager, Managing Professional and Strategic Leader, with ITIL Master remaining the highest level of qualification.
At OMNICOM, we believe ITIL training should go beyond simply covering the official syllabus. Our goal is to connect the ITIL framework with real-world ITSM experience and the practical challenges professionals face in their organizations every day.
That is why our ITIL 5 Foundation training includes an extended OMNICOM practical workshop, giving participants the opportunity to discuss real-life scenarios, apply what they have learned and connect ITIL concepts with their own professional experience.
Your ITIL 5 journey starts with you.
The entry point to the world of ITIL 5 is our most popular course, ITIL Foundation (Version 5).
For professionals interested in the end-to-end lifecycle of digital products and in connecting product management, services and business objectives, ITIL Product (Version 5) provides the knowledge and perspective you need.
ITIL Service (Version 5) focuses on the practical management of the service lifecycle – from creation and acquisition through to operation, support and continual improvement.
If your focus is on developing and implementing strategy in a complex and rapidly changing environment, ITIL Strategy (Version 5) provides the relevant knowledge and perspective.
ITIL Experience (Version 5) focuses on the experiences of users, customers and other stakeholders, helping organizations better understand and manage the human side of digital products and services.
ITIL Transformation (Version 5) provides practical guidance for managing and delivering organizational change, sustaining transformation and driving continual improvement.
Already certified in ITIL 4? You do not have to start from scratch. ITIL Managing Professional Transition (Version 5) is designed for experienced professionals who already hold relevant ITIL qualifications and want to update their knowledge and transition to ITIL 5.
Whether you are taking your first steps with ITIL, looking to expand your professional capabilities, or preparing your team for the next generation of digital services, you can choose a learning path that fits your experience, role and goals.
Explore the complete OMNICOM ITIL training portfolio and choose your path to ITIL 5.