The certification exam takes place online in the form of a test and consists of choosing the correct answers from the given options. The length of the test is 60 min + 15 min for non-native speakers.
The exam consists of 40 questions, while 26 (65%) correct answers are required for successful completion. The entire course is “Closed book”, i.e. without the possibility to use study materials either in paper or electronic form. It is possible to use a translation dictionary in paper form.
The price includes the ITIL®4 Foundation ebook.
Online form of the exam:
After ordering the certification exam, PeopleCert will send you a voucher, which you can use directly on the PeopleCert portal, where you can also arrange an online test date. PeopleCert, as the certification authority, implements the test and communicates with the participant directly. You can download the test result and certificate from the PeopleCert portal.
Everyone who passes the exam will receive from AXELOS one year of free access to the My ITIL® program, where you will find useful materials such as descriptions of practices, white cases, user stories, etc.