ITIL 5 shifts the focus from “just running IT” to aligning people, technology, and business within a unified value stream, with a growing emphasis on the practical and responsible use of AI. Find out how to connect strategy, products, and services to deliver measurable value.
In addition to valuable insights, webinar participants will also receive a bonus gift – a “Take2 exam” option, allowing a free retake of the ITIL Foundation and ITIL Transformation certification exams (valid for courses purchased in 2026). If you participated in the webinar please contact us when purchasing a Take2 exam.
Lecturers:
• Pavol Holbík, Head of Education at OMNICOM
• David Cannon, co-author of ITIL 5
Date & Time: 3.6.2026, 14:00-15:00
Language: English
Agenda:
- ITIL 5 intro – Pavol
- ITIL 5 Qualification scheme – Pavol
- ITIL 5 business value – David
- ITIL 5 Service, Product, Experience, Transformation – David
- ITIL 3, 4 to ITIL 5 – Pavol
- MPT – Pavol
- Q & A