Price list

GLPI Implementation

GLPI installation, integration, and configuration services in a local client environment (local installation). GLPI is an open-source SW that you can download and install for free or use our professional services to implement GLPI.

  • Scope

  • Basic LAMP stack installation
  • Integration setup
  • Tool configuration
  • ITSM configuration
  • Agile project management configuration
  • Inventory import
  • Free

  • 0/inst.

  • Self-service
    Basic LAMP stack installation
  • Self-service
    Integration setup
  • Self-service
    Tool configuration
  • Self-service
    ITSM configuration
  • Self-service
    Agile project management configuration
  • Self-service
    Inventory import
  • Basic

  • 2500/inst.

  • 1 environment
    Basic LAMP stack installation
  • Email a LDAP
    Integration setup
  • Basic setup
    Tool configuration
  • Self-service
    ITSM configuration
  • Self-service
    Agile project management configuration
  • Self-service
    Inventory import
  • Standard

  • 5000/inst.

  • 2 environments
    Basic LAMP stack installation
  • Email a LDAP
    Integration setup
  • Standard setup
    Tool configuration
  • Standard setup
    ITSM configuration
  • Standard setup
    Agile project management configuration
  • Self-service
    Inventory import
  • Enterprise

  • Ask for quote

  • Un-limited
    Basic LAMP stack installation
  • Un-limited
    Integration setup
  • Full
    Tool configuration
  • Full
    ITSM configuration
  • Full
    Agile project management configuration
  • Yes
    Inventory import

GLPI Support

Support services in the local environment of the client (on-premises installation). The price list shows the monthly price for support for 1 GLPI user in the user profiles of the solvers. Self-service user profiles are free of charge. The minimum number of supported users is 10.

  • Support

  • Support scope
  • Users
  • Supported environments
  • Organizational hierarchy
  • 2-nd level application support - incidents
  • Integration support
  • API support
  • Security support
  • Auto discovery support
  • High available solution support
  • Upgrades
  • Extra changes / requests
  • Basic

  • 10/user

  • Basic features
    Support scope
  • Un-limited
    Users
  • 1
    Supported environments
  • 1
    Organizational hierarchy
  • SLA basic
    2-nd level application support - incidents
  • Email / AD
    Integration support
  • No support
    API support
  • Internal instance
    Security support
  • No support
    Auto discovery support
  • High available solution support
  • Extra paid
    Upgrades
  • 75 € / hour
    Extra changes / requests
  • Standard

  • 20/user

  • Basic features + selected plugins
    Support scope
  • Un-limited
    Users
  • 2 (QA and PROD)
    Supported environments
  • 1
    Organizational hierarchy
  • SLA standard
    2-nd level application support - incidents
  • Email / AD
    Integration support
  • 1 interface
    API support
  • Internal instance
    Security support
  • MS SCCM
    Auto discovery support
  • High available solution support
  • 1x per year
    Upgrades
  • 60 € / hour
    Extra changes / requests
  • Enterprise

  • Ask for quote

  • Basic features + requested plugins
    Support scope
  • Un-limited
    Users
  • Un-limited
    Supported environments
  • Corporate multilevel
    Organizational hierarchy
  • Customer SLA
    2-nd level application support - incidents
  • Un-limited
    Integration support
  • Un-limited
    API support
  • Internal or external instance
    Security support
  • Un-limited
    Auto discovery support
  • High available solution support
  • Un-limited
    Upgrades
  • Reserved in the package
    Extra changes / requests

3. level support

In addition to our own services, as a member of the GLPI Network, we provide also the 3rd level support services. These services are provided directly by the Teclib development team. Services include priority SW bug fixes, on-demand customer development, access to exclusive GLPI plugins, and support for select freely available plugins.

Editor's guarantee
3rd level support
Exclusive plugins
Access to the network of integrators